Error with card MESA 5i25

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07 Dec 2023 12:55 #287439 by angelnu
Hello everyone.
I have a 5i25 table card with a 7i76 with Linux 2.91. I get the following error:

HM2_PCI: RTAPI_App_Main: No Such Device (-19)
./FSERVOV3.hal:9: waitpid failed /usr/bin/rtapi_app hm2_pci
./FSERVOV3.hal:9: /usr/bin/rtapi_app exited without becoming ready
./Fservov3.hal:9: INSOD FOR HM2_PCI FAILED, RETURNED -1

I have cleaned with alcohol the contacts of the 5i25,
I have changed to the other PC PC ports,
I have changed to another different PC and I always get the same error.
I don't know what else to try, the 5I25 card is likely to be damaged.

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07 Dec 2023 14:25 #287446 by tommylight
Paste the results of:
sudo lspci -v
uname -a
mesaflash --device 5i25 --readhmid

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07 Dec 2023 14:27 #287448 by PCW
Replied by PCW on topic Error with card MESA 5i25
Do you get any red LEDs illuminated on the 5I25 card after power up?

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08 Dec 2023 06:21 #287503 by angelnu
Replied by angelnu on topic Error with card MESA 5i25
thanks for answering

Output  uname -a
Linux pc-cnc 6.1.0-13-rt-amd64 #1 SMP PREEMPT_RT Debian 6.1.55-1 (2023-09-29) x86_64 GNU/Linux

Output  sudo mesaflash --device 5i25 --readhmid
ERROR: no HOSTMOT2 firmware found. FFFFFFFF
Configuration Name:

General configuration information:

  BoardName :
  FPGA Size: 0 KGates
  FPGA Pins: 0
  Number of IO Ports: 0
  Width of one I/O port: 0
  Clock Low frequency: 0.0000 MHz
  Clock High frequency: 0.0000 MHz
  IDROM Type: 0
  Instance Stride 0: 0
  Instance Stride 1: 0
  Register Stride 0: 0
  Register Stride 1: 0

Modules in configuration:

Output  lspci -v 00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] RS880 Host Bridge
    Subsystem: ASUSTeK Computer Inc. M5A88-V EVO
    Flags: bus master, 66MHz, medium devsel, latency 0, NUMA node 0
    Capabilities: [c4] HyperTransport: Slave or Primary Interface
    Capabilities: [54] HyperTransport: UnitID Clumping
    Capabilities: [40] HyperTransport: Retry Mode
    Capabilities: [9c] HyperTransport: #1a
    Capabilities: [f8] HyperTransport: #1c

00:02.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] RS780 PCI to PCI bridge (ext gfx port 0) (prog-if 00 [Normal decode])
    Subsystem: ASUSTeK Computer Inc. RS780 PCI to PCI bridge (ext gfx port 0)
    Flags: bus master, fast devsel, latency 0, IRQ 24, NUMA node 0
    Bus: primary=00, secondary=01, subordinate=01, sec-latency=0
    I/O behind bridge: d000-dfff [size=4K] [16-bit]
    Memory behind bridge: fa000000-fe8fffff [size=73M] [32-bit]
    Prefetchable memory behind bridge: d0000000-dfffffff [size=256M] [32-bit]
    Capabilities: [50] Power Management version 3
    Capabilities: [58] Express Root Port (Slot+), MSI 00
    Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [b0] Subsystem: ASUSTeK Computer Inc. RS780 PCI to PCI bridge (ext gfx port 0)
    Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+
    Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>
    Capabilities: [110] Virtual Channel
    Kernel driver in use: pcieport

00:05.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 1) (prog-if 00 [Normal decode])
    Subsystem: ASUSTeK Computer Inc. RS780/RS880 PCI to PCI bridge (PCIE port 1)
    Flags: bus master, fast devsel, latency 0, IRQ 25, NUMA node 0
    Bus: primary=00, secondary=02, subordinate=02, sec-latency=0
    I/O behind bridge: [disabled] [32-bit]
    Memory behind bridge: fe900000-fe9fffff [size=1M] [32-bit]
    Prefetchable memory behind bridge: [disabled] [64-bit]
    Capabilities: [50] Power Management version 3
    Capabilities: [58] Express Root Port (Slot+), MSI 00
    Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [b0] Subsystem: ASUSTeK Computer Inc. RS780/RS880 PCI to PCI bridge (PCIE port 1)
    Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+
    Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>
    Capabilities: [110] Virtual Channel
    Kernel driver in use: pcieport

00:09.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 4) (prog-if 00 [Normal decode])
    Subsystem: ASUSTeK Computer Inc. RS780/RS880 PCI to PCI bridge (PCIE port 4)
    Flags: bus master, fast devsel, latency 0, IRQ 26, NUMA node 0
    Bus: primary=00, secondary=03, subordinate=03, sec-latency=0
    I/O behind bridge: [disabled] [32-bit]
    Memory behind bridge: fea00000-feafffff [size=1M] [32-bit]
    Prefetchable memory behind bridge: [disabled] [64-bit]
    Capabilities: [50] Power Management version 3
    Capabilities: [58] Express Root Port (Slot+), MSI 00
    Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [b0] Subsystem: ASUSTeK Computer Inc. RS780/RS880 PCI to PCI bridge (PCIE port 4)
    Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+
    Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>
    Capabilities: [110] Virtual Channel
    Kernel driver in use: pcieport

00:0a.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] RS780/RS880 PCI to PCI bridge (PCIE port 5) (prog-if 00 [Normal decode])
    Subsystem: ASUSTeK Computer Inc. RS780/RS880 PCI to PCI bridge (PCIE port 5)
    Flags: bus master, fast devsel, latency 0, IRQ 27, NUMA node 0
    Bus: primary=00, secondary=04, subordinate=04, sec-latency=0
    I/O behind bridge: e000-efff [size=4K] [16-bit]
    Memory behind bridge: [disabled] [32-bit]
    Prefetchable memory behind bridge: f8f00000-f8ffffff [size=1M] [32-bit]
    Capabilities: [50] Power Management version 3
    Capabilities: [58] Express Root Port (Slot+), MSI 00
    Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit-
    Capabilities: [b0] Subsystem: ASUSTeK Computer Inc. RS780/RS880 PCI to PCI bridge (PCIE port 5)
    Capabilities: [b8] HyperTransport: MSI Mapping Enable+ Fixed+
    Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>
    Capabilities: [110] Virtual Channel
    Kernel driver in use: pcieport

00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [IDE mode] (rev 40) (prog-if 01 [AHCI 1.0])
    Subsystem: ASUSTeK Computer Inc. SB7x0/SB8x0/SB9x0 SATA Controller [IDE mode]
    Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 19, NUMA node 0
    I/O ports at c000
    I/O ports at b000
    I/O ports at a000
    I/O ports at 9000
    I/O ports at 8000
    Memory at f9fffc00 (32-bit, non-prefetchable) [size=1K]
    Capabilities: [70] SATA HBA v1.0
    Capabilities: [a4] PCI Advanced Features
    Kernel driver in use: ahci
    Kernel modules: ahci

00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller (prog-if 10 [OHCI])
    Subsystem: ASUSTeK Computer Inc. M5A88-V EVO
    Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 18, NUMA node 0
    Memory at f9ffe000 (32-bit, non-prefetchable) [size=4K]
    Kernel driver in use: ohci-pci
    Kernel modules: ohci_pci

00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller (prog-if 20 [EHCI])
    Subsystem: ASUSTeK Computer Inc. M5A88-V EVO
    Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 17, NUMA node 0
    Memory at f9fff800 (32-bit, non-prefetchable)
    Capabilities: [c0] Power Management version 2
    Capabilities: [e4] Debug port: BAR=1 offset=00e0
    Kernel driver in use: ehci-pci
    Kernel modules: ehci_pci

00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller (prog-if 10 [OHCI])
    Subsystem: ASUSTeK Computer Inc. M5A88-V EVO
    Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 18, NUMA node 0
    Memory at f9ffd000 (32-bit, non-prefetchable) [size=4K]
    Kernel driver in use: ohci-pci
    Kernel modules: ohci_pci

00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller (prog-if 20 [EHCI])
    Subsystem: ASUSTeK Computer Inc. M5A88-V EVO
    Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 17, NUMA node 0
    Memory at f9fff400 (32-bit, non-prefetchable)
    Capabilities: [c0] Power Management version 2
    Capabilities: [e4] Debug port: BAR=1 offset=00e0
    Kernel driver in use: ehci-pci
    Kernel modules: ehci_pci

00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 42)
    Flags: 66MHz, medium devsel, NUMA node 0
    Kernel modules: i2c_piix4, sp5100_tco

00:14.1 IDE interface: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 IDE Controller (rev 40) (prog-if 8a [ISA Compatibility mode controller, supports both channels switched to PCI native mode, supports bus mastering])
    Subsystem: ASUSTeK Computer Inc. SB7x0/SB8x0/SB9x0 IDE Controller
    Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 17, NUMA node 0
    I/O ports at 01f0
    I/O ports at 03f4
    I/O ports at 0170
    I/O ports at 0374
    I/O ports at ff00
    Kernel driver in use: pata_atiixp
    Kernel modules: pata_atiixp, ata_generic

00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40)
    Subsystem: ASUSTeK Computer Inc. M5A88-V EVO
    Flags: bus master, slow devsel, latency 64, IRQ 16, NUMA node 0
    Memory at f9ff8000 (64-bit, non-prefetchable) [size=16K]
    Capabilities: [50] Power Management version 2
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel

00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)
    Subsystem: ASUSTeK Computer Inc. M5A88-V EVO
    Flags: bus master, 66MHz, medium devsel, latency 0, NUMA node 0

00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge (rev 40) (prog-if 01 [Subtractive decode])
    Flags: bus master, 66MHz, medium devsel, latency 64, NUMA node 0
    Bus: primary=00, secondary=05, subordinate=05, sec-latency=64
    I/O behind bridge: [disabled] [16-bit]
    Memory behind bridge: feb00000-febfffff [size=1M] [32-bit]
    Prefetchable memory behind bridge: [disabled] [32-bit]

00:14.5 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI2 Controller (prog-if 10 [OHCI])
    Subsystem: ASUSTeK Computer Inc. M5A88-V EVO
    Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 18, NUMA node 0
    Memory at f9ffc000 (32-bit, non-prefetchable) [size=4K]
    Kernel driver in use: ohci-pci
    Kernel modules: ohci_pci

00:16.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller (prog-if 10 [OHCI])
    Subsystem: ASUSTeK Computer Inc. M5A88-V EVO
    Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 18, NUMA node 0
    Memory at f9ff7000 (32-bit, non-prefetchable) [size=4K]
    Kernel driver in use: ohci-pci
    Kernel modules: ohci_pci

00:16.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller (prog-if 20 [EHCI])
    Subsystem: ASUSTeK Computer Inc. M5A88-V EVO
    Flags: bus master, 66MHz, medium devsel, latency 64, IRQ 17, NUMA node 0
    Memory at f9fff000 (32-bit, non-prefetchable)
    Capabilities: [c0] Power Management version 2
    Capabilities: [e4] Debug port: BAR=1 offset=00e0
    Kernel driver in use: ehci-pci
    Kernel modules: ehci_pci

00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 0
    Flags: fast devsel, NUMA node 0
    Capabilities: [80] HyperTransport: Host or Secondary Interface

00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 1
    Flags: fast devsel, NUMA node 0

00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 2
    Flags: fast devsel, NUMA node 0

00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 3
    Flags: fast devsel, NUMA node 0
    Capabilities: [f0] Secure device <?>
    Kernel driver in use: k10temp
    Kernel modules: k10temp

00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 4
    Flags: fast devsel, NUMA node 0
    Kernel driver in use: fam15h_power
    Kernel modules: fam15h_power

00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 15h Processor Function 5
    Flags: fast devsel, NUMA node 0

01:00.0 VGA compatible controller: NVIDIA Corporation G96C [GeForce 9400 GT] (rev a1) (prog-if 00 [VGA controller])
    Subsystem: Micro-Star International Co., Ltd. [MSI] G96C [GeForce 9400 GT]
    Flags: bus master, fast devsel, latency 0, IRQ 46, NUMA node 0
    Memory at fd000000 (32-bit, non-prefetchable) [size=16M]
    Memory at d0000000 (64-bit, prefetchable) [size=256M]
    Memory at fa000000 (64-bit, non-prefetchable) [size=32M]
    I/O ports at dc00
    Expansion ROM at 000c0000 [disabled] [size=128K]
    Capabilities: [60] Power Management version 3
    Capabilities: [68] MSI: Enable+ Count=1/1 Maskable- 64bit+
    Capabilities: [78] Express Endpoint, MSI 00
    Capabilities: [b4] Vendor Specific Information: Len=14 <?>
    Capabilities: [100] Virtual Channel
    Capabilities: [128] Power Budgeting <?>
    Capabilities: [600] Vendor Specific Information: ID=0001 Rev=1 Len=024 <?>
    Kernel driver in use: nouveau
    Kernel modules: nouveau

02:00.0 Non-Volatile memory controller: Sandisk Corp WD Black 2018/SN750 / PC SN720 NVMe SSD (prog-if 02 [NVM Express])
    Subsystem: Sandisk Corp WD Black 2018/SN750 / PC SN720 NVMe SSD
    Flags: bus master, fast devsel, latency 0, IRQ 17, NUMA node 0
    Memory at fe9fc000 (64-bit, non-prefetchable) [size=16K]
    Memory at fe9fbc00 (64-bit, non-prefetchable)
    Capabilities: [80] Power Management version 3
    Capabilities: [90] MSI: Enable- Count=1/32 Maskable- 64bit+
    Capabilities: [b0] MSI-X: Enable+ Count=65 Masked-
    Capabilities: [c0] Express Endpoint, MSI 00
    Capabilities: [100] Advanced Error Reporting
    Capabilities: [150] Device Serial Number 00-00-00-00-00-00-00-00
    Capabilities: [1b8] Latency Tolerance Reporting
    Capabilities: [300] Secondary PCI Express
    Capabilities: [900] L1 PM Substates
    Kernel driver in use: nvme
    Kernel modules: nvme

03:00.0 USB controller: ASMedia Technology Inc. ASM1042 SuperSpeed USB Host Controller (prog-if 30 [XHCI])
    Subsystem: ASUSTeK Computer Inc. P8B WS Motherboard
    Flags: bus master, fast devsel, latency 0, IRQ 17, NUMA node 0
    Memory at feaf0000 (64-bit, non-prefetchable) [size=32K]
    Capabilities: [50] MSI: Enable- Count=1/8 Maskable- 64bit+
    Capabilities: [68] MSI-X: Enable+ Count=8 Masked-
    Capabilities: [78] Power Management version 3
    Capabilities: [80] Express Legacy Endpoint, MSI 00
    Capabilities: [100] Virtual Channel
    Kernel driver in use: xhci_hcd
    Kernel modules: xhci_pci

04:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8111/8168/8411 PCI Express Gigabit Ethernet Controller (rev 06)
    Subsystem: ASUSTeK Computer Inc. P8P67 and other motherboards
    Flags: bus master, fast devsel, latency 0, IRQ 18, NUMA node 0
    I/O ports at e800
    Memory at f8fff000 (64-bit, prefetchable) [size=4K]
    Memory at f8ff8000 (64-bit, prefetchable) [size=16K]
    Capabilities: [40] Power Management version 3
    Capabilities: [50] MSI: Enable- Count=1/1 Maskable- 64bit+
    Capabilities: [70] Express Endpoint, MSI 01
    Capabilities: [b0] MSI-X: Enable+ Count=4 Masked-
    Capabilities: [d0] Vital Product Data
    Capabilities: [100] Advanced Error Reporting
    Capabilities: [140] Virtual Channel
    Capabilities: [160] Device Serial Number 00-00-00-00-00-00-00-00
    Kernel driver in use: r8169
    Kernel modules: r8169

05:05.0 DPIO module: Device 2718:5125 (rev 01)
    Subsystem: Device 2718:5125
    Flags: medium devsel, NUMA node 0
    Memory at feb00000 (32-bit, non-prefetchable) [virtual] [size=64K]

 

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08 Dec 2023 06:28 #287504 by angelnu
Replied by angelnu on topic Error with card MESA 5i25
Two CR3 and CR4 Red LEDs are lit and turned off

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08 Dec 2023 19:50 #287583 by angelnu
Replied by angelnu on topic Error with card MESA 5i25
I have tried to restore 5i25 with Mesaflash:
sudo mesaflash --device 5i25 --write 5i25_7i76x2_2pd.bit --reload
The result I get:
Checking File ... ok
File Type: Xilinx Bit File
Error: Bootsector is invalid

It is possible to restart the card starting sector to restore factory values such as PCs BIOS.

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08 Dec 2023 20:01 #287584 by PCW
Replied by PCW on topic Error with card MESA 5i25
The fact that the ID code (2718:5125) is found but the
Hostmot2 signature is not, means there is a connectivity
issue with the PCI bus (missing data/address lines)

This could be the result of bad/dirty PCI contacts, corrosion
on contacts or IC leads, open solder joints or shorts between
leads from metal particles. This might be discoverable by close
physical examination of the card. It could also be because of a
failed component, but this is less likely.

This is not something that is fixable with mesaflash since its not
a flash issue but a hardware problem. The fact that the flash image
loads indicates that is is OK.
The following user(s) said Thank You: angelnu

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09 Dec 2023 07:32 #287617 by angelnu
Replied by angelnu on topic Error with card MESA 5i25
I have cleaned all PCI contacts, I have looked with a magnifying glass contacts and apparently nothing irregular is appreciated.
It still does not work.
I have thought about replacing it with a 7i92TF together with the 7i76, in the event that a new more current PC changes.

Thanks for your help.

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09 Dec 2023 13:18 #287652 by tommylight
To clean the contacts, use an old t-shirt or towel, clean but not new, new ones shed a lot of very small fibers. Wrap both sides of contacts with it, press with fingers as much as you can and move back and forth several times.
Do this once with Isopropyl Alcohol and once dry. You can use a bit of shampoo instead of alcohol.
To clean the PCI slot, alcohol and a tooth brush, "hard" if you can find one. Do not power the PC on after this for at least an hours.
Other things to check, use a DVM to measure the voltage on big 24 pin connector, PC ON.
orange wires = 3.3V (3.15-3.45)
red wires = 5V (4.75-5.25)
yellow wires = 12V (11.5-12.5)
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09 Dec 2023 15:34 #287677 by PCW
Replied by PCW on topic Error with card MESA 5i25
If shipping is not prohibitive, you can return the card
to Mesa for analysis/repair/replacement.
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